Questions, answered
Understand what you can build on.
Can I try Command Center before setting it up?
Yes. Choose one of six fictional businesses in the demo chooser. Each opens the real workspace with sample customers, conversations and tasks. No signup is required, and simulated changes stay in your browser session. The workflow recipes explain how to combine features and plugins in a connected workspace.
Can we build a completely different App or interface?
Yes. The open-source platform can be extended with new record types, lifecycles, queues, integrations, AI tools, and working screens that reuse your existing customer identity, permissions, and history. Settings cover the supported configuration today, and deeper changes use code. The public customization and extension guides explain both paths.
Can AI create Apps inside Command Center?
That is a planned capability. The intended flow is to describe an App, preview an isolated draft, inspect its code and requested access, verify it, and publish a version that can be updated or rolled back. Today a coding assistant can build source changes through the repository's development and review workflow; the general-purpose in-app builder and development terminal are not yet available.
How do we control what AI can do?
AI-proposed changes go through the shared approval process. You review the target and exact change, and execution checks current permissions and source state. External sends and other consequential operations retain required human approval. Internal autonomy depends on the action’s policy, and you can disable optional modules or plugins.
Where does our data live?
The Command Center uses shared infrastructure with explicit tenant isolation. Your workspace has its own membership boundary, tenant-scoped records, provider configuration, and audit trail. You own the data and can export it whenever you want.
What does it cost, and how long does it take?
Explore the fictional demo without an account. Self-hosting uses infrastructure and provider accounts you control, with their normal usage costs. For implementation help, start with a discovery session and written plan; scope, price and timing are agreed around the workflow and connections your business needs.